Contact Information
Email: Synergybwmsc@gmail.com
Phone: 443-906-1183
Facebook: www.facebook.com/synergybwm/
Instagram: @SynergyBWM
Existing Customers can click here to login and Book an appointment
*** When Entering your Contact information please enter an email AND phone number incase of typo/error. Also some public school/college email servers block appointment inquiries please use a personal email address or add synergybwmsc@gmail.com to your contacts. ***
***ATTENTION: Customers with vouchers or looking to purchase a voucher, Please call before purchasing.*** All services are by appointment only, appointments must be made in advance.***
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone's life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This includes canceling part of your service at the time of your appointment. For example: You book a massage and facial, arrive and cancel the facial, or have a wax appointment for 3 wax services and you only do one etc. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Shaving prior to your wax appointment
Anyone who shaves the day of, day before etc. if you show up and have removed the hair and need to be reschedule you will be considered a canceled appointment and be responsible for the full amount of your appointment. Hair must be 1/4", the length of a grain of rice, or longer up to 1/2" to be waxed. If you shave there is nothing for the hair to hold onto and the service cannot be completed. We recommend stopping all hair removal, shaving, nair, sugaring etc at least 10 days prior to your wax appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!